Returns & Exchanges

At GVN, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't quite right, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Request

Log into your GVN account and visit the 'Order History' section to select the items you wish to return and receive your prepaid shipping label.

2

Pack Your Items

Place the unworn garments with original tags attached into the original packaging or a secure mailing box to ensure they remain protected during transit.

3

Ship It Back

Affix the provided return label to your package and drop it off at any authorized carrier location or schedule a convenient home pickup.

4

Quality Check & Refund

Once our warehouse team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing